You can buy Ray-Ban Meta AI glasses in selected stores.

At David Clulow we ship Ray-Ban Meta AI glasses across the United Kingdom.

To operate Ray-Ban Meta AI glasses you need to connect your glasses with a smart phone and the Meta View app. Here’s the complete checklist:

• Smart phone with a recently released operating system: Android 10 and above (with location services enabled) or iOS 14.4 and above.
• Wireless internet access
• USB-C charging plug (if charging from a power outlet and not directly from a USB point)
• A valid Meta account
• Meta View app (downloadable from your App store or by scanning the QR code)

Returns are rare for Ray-Ban Meta AI glasses so we’re sorry that something didn’t work out with your purchase.
Ray-Ban Meta AI glasses purchased online can be returned by mail.

To return your Ray-Ban Meta AI glasses by mail please complete the following steps:

• If it is within your 100 return gaurentee window, please return your Ray-Ban Meta AI glasses by using the link in your purchase email from Vision Express.
• If it is outside your return window please view and download the Ray-Ban Meta manufacturer warranty policy here.
• Import all of your captures to your phone or the Meta View app.
• Factory reset the glasses to remove your personal data and delete your captures.
• Turn off the glasses.
• Prepare your return with the box that your glasses arrived in. In addition to the glasses please add all of the accessories, including the charging case. 

You can view and download the Ray-Ban Meta manufacturer warranty policy here.

The serial number on Ray-Ban Meta can be found in two places:  

• In the Meta AI app:  

1. Tap Devices (glasses icon).  

2. If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device you want.  

3. Tap Settings.  

4. Tap General.  

5. Tap About.  

- The glasses serial number is listed below Serial number.  

- The case serial number is listed below Case serial number.  

• Printed on the inside of the left temple of the glasses  

Ray-Ban Meta has a configurable action button, which you can customize in the Meta AI mobile app.  

• Once you’ve set up the action button, you can press it at any time to trigger the selected action.  

• You can change the action button configuration at any time from the Meta AI mobile app.  

How to configure the action button: 

1. From the Meta AI mobile app, tap the glasses icon.  

2. If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device you want.  

3. Tap Settings.  

4. Tap Customize controls.  

5. Tap Action button.  

6. Select the action you want to configure the action button for. 

Some actions, like live translation or quick connect, may require additional steps to set up.  

• Temple tips can be adjusted to improve fit.  

• Temple tip adjustments should only be performed by an optician.  

On Ray-Ban Meta, each nose pad can be adjusted to one of three positions with a small amount of pressure, ensuring a secure, customized fit for various nose bridges and face shapes.  

Luxottica is the manufacturer and distributor of Ray-Ban Meta and Oakley Meta Glasses and any information you provide to Luxottica in connection with your purchase of Ray-Ban Meta/Oakley Meta Glasses is subject to Luxottica’s terms and policies.
Luxottica share and receive information with Meta to manage your customer service requests related to Ray-Ban Meta/Oakley Meta Glasses; for example, Luxottica may share with Meta your name, email address and information about the issue you are experiencing, and Meta share with Luxottica information to help resolve the issue, such as steps to resolve a problem with your Meta account.
Luxottica does not collect information directly from your use of Ray-Ban Meta/Oakley Meta Glasses and the App.